There are 3 type user for knowledge base

Admin - Super user to admin manage catalog of knowledge base and creating ,editing ,deleting pages . 

Editor - Editor can only edit/ view created page .  

Reader - Reader can only view existing pages .

Role of user for knowledge base is given by assigning role during creating user .

To open knowledge base page go to Utilities ---> click on submenu knowledge Base  .

Create page :

Only admin can create page .

• Type of new page name ( by which admin wants to create page) in Go To Page catalog .

• Click Go button

if no any page with that name not exist then , message "We're sorry, this page could not be found in the wiki. " display .

if any page with that name exists then, that page is opened .

• Click on Create Page button to create page then following page is opened .

• Click on Insert Page button to insert page in knowledge system .

To open existing page for view

all pages in knowledge base can view by any user

• Type of page name ( which is existing in knowledge ) in Go To Page catalog .

• Click Go button .

         preview of page is shown .

To delete existing page

Only Admin of Knowledge can delete page

• Admin opens page ( which have to delete ) .
• Click on Edit button , page opened for editing .
• Click on Delete button to delete page .

To edit existing page

Admin or Editor can edit any existing page . Open page ( which you want to edit ) and Click on Edit button , page is opened for editing . Simply user type this content in page . Apply some tools for decorating page preview .

To Make words in Italics style :

• Select words which you want to make in Italics style .
• Click on ''Italics''  link .

To Make words in Underline style :

• Select words which you want to make in underline style .
• Click on __Underline__ link .

To Make words in  Bold  style :

• Select words which you want to make in bold format .
• Click on **Bold**  link .

To Make words in center :

• Select words which you want to make in center.
• Click on =Center= link .

To Make words as headings :

• Select words which you want to make as heading .
• Click on !Heading1 

     OR   !!Heading2

     OR    !!!Heading3 

 as suitable heading according your choice

To Make line :

• Click on page where you want to make line .
• Click on ----Line link
  

To Make bullet list :

• Click on beginning of line where you want to make bullet list . 

OR 

Select words form beginning of line .

Click on +Bullet List link

To Make number list :

• Click on beginning of line where you want to make number list . 

OR 

Select words form beginning of line .

• Click on +Bullet List link

To Make link of website on words

• Select words on which you want to give link of website
• click on {Named Link} link
• write url of website which have navigate after http:// at right side replace of someurl

     Ex : {for more to go to our website |http://itconsinc.com}

To Make link of wiki page on any word

• Select word on which you want to give link of wiki .
• Click on [Wiki Link] link

Insert image on page

To insert image in wiki first image you have to upload in wiki .Then image have to insert in wiki page .

• Browse image file by click on window browser icon available at bottom of editing page .
• Click on Upload files , then image file upload in list of File Attachments .
• Click on position on editing page where image you want to preview .
• Then click on Insert button of image file which upload in File Attachments list . 

           Insert image is shown in page preview .

Give down load link of files on page

To insert file in wiki first image have to upload in wiki .Then give download link of file on page .

• Browse file by click on window browser icon available at bottom of editing page .
• Click on Upload files , then file upload in list of File Attachments .
• Click on position on editing page give download link of file on page .
• Then click on Insert button of file which upload in File Attachments list . 

Download link  is shown in page preview to download link .